Educating the consumer

For those interested in using crowdfunding services provided through the Investown platform available at www.investown.cz and through the Operator's mobile application (hereinafter referred to as”Platform') and the conclusion of the Investment Contract (hereinafter referred to as'Investment contract“) who are in the position of consumer, the operator of the Platform, the company Investown Technologies Ltd., ID: 086 67 144, registered office: Inovační 122, Hodkovice, 252 41, Zlatníky-Hodkovice, registered in the Commercial Register maintained by the Municipal Court in Prague, section C, file 322874 (hereinafter referred to as'Operator“), hereby provides the following instruction.

Further information not included in this Guideline, as well as a more detailed description of the Platform and the Services provided by the Operator, can be found in the Investown crowdfunding platform Terms and Conditions available at www.investown.cz (hereinafter referred to as'Terms“). Capitalized terms that are not defined herein have the meaning ascribed to them in the Terms.

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Data about the Operator

The main business of the Operator is the operation of the Crowdfunding Platform, through which Users can provide each other with funds in the form of Loans in order to finance individual Projects published on the Platform. The Client communicates with the Operator primarily through the Platform and the Client Account, if it has been established. The Client can also contact the Operator at the e-mail address support@investown.cz (hereinafter referred to as'Contact e-mail of the Operator“) and on the infolince +420 731 921 511 at these times: Tuesdays 9:30am — 11:00am and Thursdays 9:30am — 11:00am Unless otherwise justified by the circumstances of a particular case, the Operator will usually respond to the Client's queries within 7 days at the latest.

The activities of the Operator are subject to the laws of the Czech Republic. The operator operates on the basis of a trade license in the field of free trade issued by the Černošice Municipal Office, with its registered office at Podskalská 1290/19, 120 00 Prague 2, and is subject to the trade inspection of this office. At the same time, these are Services provided in accordance with directly applicable European Union legislation, in particular in accordance with Regulation (EU) 2020/1503 of the European Parliament and of the Council of 7 October 2020 on European providers of crowdfunding services for enterprises and amending Regulation (EU) 2017/1129 and Directive (EU) 2019/1937 (hereinafter collectively referred to as'ECSPR“).

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Client Account and Investment Contract

Unless otherwise permitted by the Operator, in order to use the Platform as a Client, it is necessary to register on the Platform. For this purpose, it is necessary to provide the Operator with the relevant information and documents specified in the Terms and conditions and create a password. Before completing the registration, the Client is made available to the Client the text of the draft Investment Agreement, Terms, Credit Terms, Price List and Privacy Policy. The Client is obliged to familiarize himself with these documents and is not entitled to change the proposal for the conclusion of the Investment Contract.

The investment contract has the nature of a commission contract between the Operator as a commission agent and the Client as a commissary within the meaning of section 2455 et seq. OZ. An integral part of the Investment Contract are the Terms and Price List. The Investment Contract is concluded through the Platform as a means of distance communication using the Client's electronic signature consisting in entering an authorization code, which the Client receives from the Operator via SMS message to the telephone number indicated during registration.

With the conclusion of the Investment Contract, the registration is completed. By confirming the completion of registration by the Operator, a Client Account is created. The Client may have only one active Client Account on the Platform. All subsequently created Client Accounts may be deleted without prior notice by the Operator. In addition, the Operator may refuse the Client's registration at its sole discretion or establish additional requirements for the Client's registration, or change the existing requirements or the registration process at its discretion at any time. The Operator is entitled to refuse the Client's registration, impose additional registration requirements on the Client or restrict the services available to the Client through the Platform, especially if the Client's statements made in connection with the registration prove to be false, incomplete or misleading.

The investment contract is concluded for an indefinite period and the Operator will negotiate with the Client for its duration and provide him with information and documents in the Czech language.

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Withdrawal of the Client from the Investment Contract and its termination

The Client has the right to withdraw from the Investment Contract without giving a reason within 14 days from the date of its conclusion. To maintain the deadline, it is sufficient if the withdrawal from the Investment Contract is sent before the expiry of the 14-day period. If the User decides to withdraw from the Investment Contract, he shall do so in writing by e-mail sent to the Operator's Contact Email. Withdrawal is not possible if the Client has already provided funds through the Platform as a Loan that lasts.

If the Client makes a timely and effective withdrawal from the Investment Contract, the Operator shall, without delay, not later than 20 days from the date of delivery of the notice of withdrawal from the Investment Contract to the Operator, return the funds received from the Client and which the Client did not provide as a Loan through the Platform, in the amount indicated in the Client Account maintained within the Platform, non-cash to the account from which the funds were sent by the Client.. The Operator has the right to pay fees for the Services provided to the Client before withdrawal in the amount specified in the Price List.

In addition to withdrawal from the contract, the Investment Contract may be terminated by termination by the Client or by the Operator with a notice period of 14 days in accordance with the procedure specified in the Terms and Conditions, even without giving a reason. The Operator is also entitled to terminate the Investment Agreement by termination for serious violations of the Client's obligations, for which the Operator has blocked the Client's Account in accordance with the Terms and Conditions, provided that the Client has not fulfilled the conditions for its release for 1 month or has not objected to the blocking or objections have been rejected by the Operator; and further for termination of the provision of Services by the Operator.

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Payment method, method and time of performance of the Operator

Within the Services, a non-cash payment method is used, and for the execution of transactions of the Client, in particular, the Investown wallet maintained within his Client Account is used.

The Operator shall provide performance in the form of procurement of a specific Investment on the basis of the Client's Investment Order, made through the Platform and the Client Account. The Client is entitled to revoke the Investment Order in the same manner as it granted it, within the period for consideration in accordance with Article 22 (3) of the ECSPR, i.e. within 4 calendar days of the issuance of the Investment Order. If the Client does not revoke the Investment Order or the Order is not terminated in another way specified in the Terms, the Operator shall provide performance in the form of procurement of a particular Investment after the successful end of the Offer Period and after the conditions for granting the Loan by the Project Owner pursuant to Article 7.6 have been fulfilled. Conditions. Part of the Operator's performance in the form of Procurement of Investments is also the operation of the Platform itself, the maintenance of the Client Account and the administration of the Investment, which the Operator provides continuously throughout the duration.

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Price of services and Client's tax liability

The Price of the Services is primarily governed by the Terms and Price List available on the Operator's website www.investown.cz in the “Fees” section. The total price of the Service cannot be determined in advance, as it will depend on the number and amount of Investments, duration, yield and other services related individually to each Client. The Operator shall not deduct from the proceeds and other transactions any taxes or other charges which are or are to be assigned to the State or third parties under the applicable legislation, unless the applicable law or decision of a court or other public authority expressly provides for such an obligation.

In this context, the Client's Operator points out that the Client may incur other costs in connection with the use of the Platform and the Services provided by the Operator, in addition to the costs listed in the Price List, depending on his individual legal status, which are not included in the fees charged by the Operator and for which the Client is responsible separately (e.g. the obligation to pay income tax or other tax or compulsory benefit). The tax regime depends on the individual circumstances of the Client and may change over time. The Operator does not provide tax advice and recommends to the Client in case of doubts about the taxation regime of the Services used through the Platform to use the services of a tax advisor.

The Operator is not a participant in the Securities Dealers Guarantee Fund or any other guarantee fund within the Financial Market Guarantee System.

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Supervisory authority, supervision and complaint handling process

If the Client has a complaint regarding the Platform or any Services provided by the Operator, he/she may contact the Operator with his/her complaint via the Operator's Contact Email. Upon receipt of the complaint, the Client is notified no later than 10 days after receipt of the complaint that the complaint has been received. The operator will deal with the complaint within 15 days from the date of receipt of the complaint, or its supplementation so that it contains all the necessary information. If it is not possible to respond within this period due to obstacles independent of the Operator's will, the Client shall be notified of this within fifteen working days from the receipt of the complaint. The operator shall then reply no later than thirty-five working days after the date of receipt or completion of the complaint. If the Client does not agree with the processing of the complaint by the Operator, he/she is entitled to contact the supervisory authority, which is the Czech National Bank. To the extent defined by law, the activities of the Operator may also be subject to the supervision of the Czech Trade Inspectorate.

Any disputes between the Operator and the Client arising in connection with the use of the Platform and its related Services and functions will be resolved exclusively in the competent court of the Czech Republic. The jurisdiction of other courts is not granted. The Client is also entitled to apply to the non-judicial dispute resolution authority, which is the Financial Arbitrator, with its registered office at Legerova 1581, 69 Nové Město, +420257042070, www.finarbitr.cz or according to individual circumstances Czech Trade Inspectorate, Central Inspectorate — ADR Department, Štěpánská 796/44, 110 00 Praha 1, e-mail: adr@coi.cz, website adr.coi.cz; alternatively you can also use European Online Dispute Resolution Platform operated by the European Commission.

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Further Lessons

Furthermore, the Client's Operator draws attention to the following risks of using the Services:

1. certain risks may be associated with the use of crowdfunding services, including the provision of Project Financing Loans through the Platform, which are detailed in the Terms and Conditions;
2. neither the return of the funds granted nor the proceeds from the granting of the Loan are guaranteed;
3. The Operator does not provide any guarantees to the Client as a consumer in connection with the return of the funds or the proceeds from the provision of the Loan; and
4. the yield achieved in previous periods does not guarantee the same or higher return in the future.

The validity of the data provided by the Operator to the Client prior to the conclusion of the Investment Contract is limited in time until the time of any modification of the Investment Contract, the Conditions or the Price List in accordance with the procedure specified in these documents, which would affect the change of this information.

This information is valid as of: 1.1.2024